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Emerald Sequoia LLC will be shutting down at the end of 2023. Please see our blog post here.

Thanks for all of your support over the past 15 years!

Emerald Sequoia Support

Bugs

We work hard to make our products as close to perfect as we can. But we're realists. And we're here to help. So if you have a problem just send mail to

essupport@emeraldsequoia.com

Please read the documentation and check the FAQs first. Make sure you have the latest version; it's displayed at the bottom of each Help screen. We try to respond quickly but we're only a two-person company so occasional delays are inevitable.

Feedback

We would also very much appreciate any comments you may have about how we can improve our products in the future. In particular, we will be making more watches. We would love to hear your ideas. Use the address above.

Product Support Pages and FAQs

Emerald Chronometer Emerald Chronometer HD

Emerald Geneva

Emerald Time

Emerald Observatory

Emerald Timestamp